Our content development and instructional design teams have extensive experience for and on behalf of the public sector. UNICEF and Catalyst have worked together on course design to ensure simplicity, interactive e-learning content, developing meaningful learning experiences from beginner to expert level. Catalyst teams created and developed a highly customised LMS with UNICEF.
Catalyst has integrated H5P to make it easy for trainers to create, share and reuse interactive content within the newest version of Agora. Whilst assisting with the building of rapid, more economical online courses, trainers have contributed enriched content and more engaging design on behalf of their learners. The first course to benefit from H5P, is the new Introduction to UNICEF Core Commitments for Children in Humanitarian Action, designed by EMOPS.
Desktop offline player
One of the key solutions Catalyst integrated to aid those teaching and learning in remote locations is the desktop offline player. Learners are therefore able to download elearning content whilst still connected to the internet, and then have the advantage of completing the training process at a later stage when disconnected. Whilst usable on any device, the downloaded content is particularly beneficial across a multilingual, geographically dispersed workforce.
This included courses for UNICEF staff such as, Women’s Rights.
Agora's new search engine is based technology called "ElasticSearch" allows more personalisation of learning recommendations and individual search results based on job-profile, topics of interest, preferred language, competencies, and more.
Catalyst improved the search engine configuration to ensure speedier relevance of results and promotion of particular courses. There are automatic options to share a course summary page through Email/Twitter/ Facebook, to help expand promotion and peer recommendations.
Administrators may also wish to increase the weight and relevance of courses resulting in higher search visibility, and clearer browsing of content. This solution also manages searches for time sensitive courses (e.g. MOOCs) - in order to see which courses are coming up soon - and get a calendar of synchronous learning activities.
Theming and design
The Agora platform theme was redesigned in the process of the upgrade. The new interface was prioritised as a high impact feature. The creation of this new interface was to the benefit of all users, incorporating full accessibility and inclusivity. Accessible design was part of the inclusive design strategy. The results speak for themselves as this interface is now used daily by diverse groups of people, living in different countries and environments.
Following the design of the new theme, two accessibility reviews were conducted to further improve the platform. This work continues in 2021, and we are pleased to report that Agora is already one of the most accessible portals in UNICEF.
Catalyst integrated several new "course formats" on Agora 2.0, which are increasingly popular with course designers and learners. Two more course formats will be added in 2021, offering engaging, and state of the art learning experiences.
Multi Tenancy Features
The new platform now offers partners of UNICEF support in branding their own learning experience:
The URL can be modified to customise the partner organisation's brand name - for example, using agora.unwomen.org instead of agora.unicef.org.
A custom theme can be created to include the organisation's logo and adjustments of the site's color palette (e.g. using the exact shade of blue of the UN Women brand).
To achieve more targeted communication, presenting learners with more relevant options, Agora 2.0 introduced personalised dashboards as a homepage. Dashboards are composed of blocks to provide quick access to all the most relevant content and features. Some blocks may even display dynamic information based on a learner's profile. Different dashboards can now be assigned to different groups of learners according to the organisation that represents them.
Learning plans were developed. Giving freedom to customise your learning plan and set goals. Facilitating communication and two way flow with your manager.