The “U21 community” platform enables the Researcher Engagement team to nurture collaboration, knowledge sharing and interaction between its members.
The platform helps increase engagement, empower subject matter experts and gives multiple members from different disciplines - ranging from senior management directors to VPs of research and other committees - control over their content.
“With Totara and Catalyst, it’s great that there’s always a solution! I say I need it to do ‘xyz’ and then Crystal (our contact at Catalyst) will reply with ‘no problem, we can adapt Totara Learn to do just that’.” - Connie Wan, Researcher Engagement Manager at Universitas 21
Currently, the Researcher Engagement team is adapting face-to-face programs into virtual events, starting with a large workshop for its early career researchers. The event, which is launching this month, will include a meet and greet, calls and presentations on different topics, and have a dedicated database for users.
Amongst other features (like Totara Learn’s customisable dashboard and user profile customisation), the Universitas 21 team loved the following Totara Learn features for measuring engagement and managing users:
Search user function
Moving into 2021, the Universitas 21 team is placing an emphasis on virtual annual programs throughout the year. After setting up the events (called seminars in Totara Learn) the team plans to review the programme in March/April.
They are also planning on rolling out touch base surveys for different users at different levels. These surveys will gather feedback from content managers uploading content and members who attend workshops.